Ordering and Delivery Information

We hope that the following ordering and delivery information will help you to complete your purchase with Toddlers2Kids. If you are having any problems, please do not hesitate to get in touch on: 01606 48649 / 07970 537352. Thank you for shopping with Toddlers2Kids!


ONLINE ORDERING

We endeavour to make ordering online as simple as possible. To purchase an item, click on the ‘Add to Basket’ button underneath the picture of the item you would like.

In some cases the garment will offer size choices, so click on the ‘Details’ button instead. The next page will then give you more information about the garment and offers different size options, and also shows you similar alternatives. Once you’ve chosen the size you require, click on the ‘Add to Basket’ button.

You are then given the option to view your basket, or if you continue shopping you can easily do this at any time by clicking on ‘Basket’ in the menu at the top of every page. If you have a coupon code, you can enter this here.

You can then instantly pay for items in your basket by using the Paypal checkout button at the bottom, or you can proceed to checkout to enter further details and also choose to by cheque if you wish.

Once you have placed your order, you will be sent an email to tell you that your order is being processed. When we dispatch your items, you will also then receive a confirmation email to that effect. Please do check your junk mailbox as sometimes our emails can end up in there.


DELIVERY

Postage and Packaging is per individual garment and ranges from £3.45 to £5.50.
Orders are sent out via UK standard first class delivery typically within 1 working day.

Please note that during busy times such as Christmas, there may be a delay in receiving your order. Please do allow a minimum of 7 days before contacting us about an unreceived order, which we will be glad to help you with and always do our utmost to solve any issues.

If we are at a show with our garments, there will be a slight delay in dispatch – see our home page for details of our shows.


PRICES

All of our prices are correct at the time of adding them to our website. We reserve the right to change the price of any of our items at any time without notice.


OFFERS AND DISCOUNTS

We offer FREE UK standard first class delivery on all orders of £50 or more.
We also give out coupon codes from time to time; please do check the home page of our website as we will advertise any codes there.


RETURN AND EXCHANGE POLICY

We will gladly accept unwashed, unworn merchandise, with original sales tags attached within 14 days and refund/exchange for you. We are not liable for any return postage.

The Place for Toddlers and Kids Clothing