Privacy Policy

Toddlers2Kids Privacy Policy
Updated 06-06-18

Should you need to contact us, please call or email:
Telephone: 01606 48649 / Mobile: 07970 537352 / Email: grubbynics@toddlers2kids.net

Contents
Your Personal Information
Collecting Your Personal Information
Using Your Personal Information
Sharing Your Personal Information
Deliveries
Payments
Storing and Protecting Your Personal Information
Your Rights
Cookies
Complaints


Your Personal Information

We really appreciate your custom and the trust you place in us when sharing your personal information. The security of your personal information is very important to us. This is why we have created our privacy policy, to help you understand how and why we collect personal information from you and what your rights are.


Collecting Your Personal Information

When you place an order with Toddlers2Kids on our website, we request the following personal information:

  • First name
  • Last name
  • Address
  • Phone number (optional)
  • Email address

You can create an account on our website if you wish. You will be able to view your recent orders (up to 2 years) and manage your account information, including shipping/billing addresses, name, email and password. However, this is not compulsory and is not required to complete a website order with us.


Using Your Personal Information

We use this personal information to:

  • Fulfil our contract with you, the buyer, to complete your purchase of goods from our website.
  • Manage any communication between you and us.

Sharing Your Personal Information

We only share your name and address with our delivery company/ies (mainly Royal Mail), in order that we can fullfil our contract with you, the buyer, to deliver your order. We do not share or sell your personal information with anyone else.


Deliveries

We mainly use Royal Mail to deliver our orders.
To review their Privacy Policy, please visit: www.royalmail.com/privacy-notice


Payments

We use Paypal in order to securely manage payments.
To review their Privacy Policy, please visit: www.paypal.com/uk/webapps/mpp/ua/privacy-full


Storing and Protecting Your Personal Information

We retain your personal and order information in a secure online database, to make sure that we can respond to any queries, any problems or faults that may arise with our garments, and so we can make appropriate contact if required. We keep this information for a maximum of 2 years, after which it is deleted/removed.


Your Rights (Your ‘Data Subject Rights’)

You are entitled to request the following from Toddlers2Kids:

  • The right to be informed – we provide our privacy policy to inform you of how we use your personal information.
  • The right of access – you have the right to request access to your personal information.
  • The right to rectification – you have the right the request that your personal information is amended and/or where incomplete, completed.
  • The right to erasure – you have the right to request that your personal information is erased/deleted.
  • The right to restrict processing – you have the right to request that we restrict the processing of your personal information.
  • The right to data portability – you have the right to request that your personal information be electronically moved, transferred or copied.
  • The right to object – you have the right to object to your personal information being processed.
  • Rights in relation to automated decision making and profiling.

If you have any general questions about your rights or want to exercise your rights please contact:
Telephone: 01606 48649 / Mobile: 07970 537352 / Email: grubbynics@toddlers2kids.net


Cookies

We use cookies on our website to enhance your user experience. Examples include ensuring that items you have placed in your online shopping basket remain there, and also to check that you have filled in all of the information we need for your order. If you wish to turn off cookies you can do so via your browser, but please be aware that this can lead to a reduction in the functionality of our website.


Complaints

Should you wish to discuss a complaint, please do contact us using the following details:
Telephone: 01606 48649 / Mobile: 07970 537352 / Email: grubbynics@toddlers2kids.net
All complaints will be treated in a confidential manner.

You can find more information about your data privacy and rights on the Information Commissioner’s Office website:
www.ico.org.uk

This privacy policy is subject to changes and updates at any time.


If you wish to read our terms and conditions, please visit:
www.toddlers2kids.net/terms-and-conditions

The Place for Toddlers and Kids Clothing